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Territory Manager, Perfusion - Seattle, Washington in Seattle, WA at Getinge

Date Posted: 12/6/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Seattle, WA
  • Experience:
    Not Specified
  • Date Posted:
    12/6/2018

Job Description

Job Title: Perfusion Territory Manager - Seattle, Washington

Position Overview:

The Perfusion Territory Manager provides strategic account management and expertise with respect to the MAQUET products and uses these skills to promote sales opportunities within the assigned Territory or Region.  He/she assists in the sales process as well as work with the implementation team to ensure successful client outcomes.  The position also sells and promotes company products within a defined geographic territory by focusing on key accounts and expanding the usage of company products of current accounts.

Job Details:

  • Serve as a key business partner to MAQUET clients in the field.
  • Develop and maintains strong relationships with hospital personnel (e.g. through casual conversation, meetings, participation in conferences) to make new contacts in other departments within hospital and to identify key purchasing decision makers in order to facilitate future sales.
  • Proactively understands customer needs and when complaints arise regarding products, develops creative and feasible solutions or working with other related personnel (e.g. clinical research, pricing and/or marketing) to develop optimal solutions.
  • Determine the needs of the client (e.g., product and pricing), goals, product usage, and types of cases handled by specific customers by meeting with and asking in-depth questions of physicians and other hospital personnel to learn which MAQUET products can best address their specific needs.
  • Observe actual procedures in the operating room of hospital accounts to gain insight into the specific nuances of each physician and each member of the lab staff.
  • Develop business plans on a regular basis that identifies the needs of particular accounts and discussing issues with management to help the organization achieve its annual sales goals.
  • Educate customers on the merits and proper clinical usage of company products by giving presentations and demonstrations using a wide variety of formats and platforms (e.g., slides, transparencies, manuals) to secure purchasing commitments, often with the help of incentive programs and services made available to the account being developed.
  • Establish and maintains a business climate that fosters positive and cooperative working relationships with customers, and all MAQUET personnel, Resolve problems that may develop to the mutual benefit of the customer and MAQUET.
  • Comply with all health and safety codes and procedures as mandated by MAQUET policies, customer requirements and regulatory agencies.
  • Sell solutions and products during regular visits with current and potential customers to fulfill revenue and unit growth objectives assigned by company on a monthly/quarterly/annual basis. 
  • Perform other job related duties as assigned at other regional installation sites as necessary.
  • Perform this job in a quality system environment as failure to adequately perform tasks can result in noncompliance with governmental regulations.
  • Ensure seamless importation of inventory by working with Import/Export Compliance Specialist.
  • Perform Ad-Hoc projects as required.
  • Build Quality into all aspects of work.
  • Ensure compliance to all FDA and Worldwide Quality & Compliance regulations (As applicable to the job function).
  • Attend all required Quality & Compliance training at the specified interval
  • Able to adopt the “Beyond Compliance Quality Culture” in the work environment; always meet and exceed requirements.
  • Able to practice verbatim compliance (exact compliance, no interpretation) with corporate Quality and Regulatory procedures (as applicable to your job function).
  • If your job description requires customer facing activities, you must thoroughly understand and comply with the Customer complaint reporting process and complaint procedures (As applicable to your job function).
  • Able to promptly report any non-compliance issues to Chief QA, RA, Compliance officer or appropriate administrator, including the Compliance Hotline.
  • Must not be debarred by FDA for work in any Medical Device or Pharmaceutical business.

Environmental/Safety/Physical Work Conditions:

  • Responsible for understanding and conforming with the Environmental Policy to ensure that significant environmental aspects that relate to actual or potential impacts with their work are executed to minimize the effects on the environment.
  • Responsible for bringing to the attention of management any potential improvements that could reduce our environmental impact or to report activities that could result in a negative impact to the environment.
  • Responsible for understanding and conforming with the Health and Safety Policy to ensure that the significant risks that relate to actual or potential hazards with their work are identified.
  • Travel requirement will be up to 50% to 75%.

Background Requirement

  • A minimum of 3 years’ experience as a Certified Clinical Perfusionist (CCP) required.
  • A minimum of 3 years applicable clinical experience with sales aptitude, or health care related sales experience required which includes experience in medical device sales and direct selling to physicians and hospitals.
  • Solid understanding and application of business concepts, procedures and practices. 
  • Ability to work independently, following specific, general instructions.
  • Be able to establish and cultivate an extensive network of support to facilitate completion of assignments. 
  • Effectively exercise authority and judgment within defined limits to determine appropriate action.
  • Influence middle management and external customers on technical as well as new business solutions and interact with external clients. 
  • Ability to schedule time and resources within a territory in conjunction with near-term plans to ensure that territory’s objectives are achieved.
  • Effectively execute operations within an established budget.
  • Basic to Intermediate Microsoft Office skills in Excel, Word and Outlook, and familiarity with Customer Relationship Management (CRM) tools.
  • Must have a valid driver’s license. 

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