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Area Service Manager - San Francisco, CA in San Francisco, CA at Getinge

Date Posted: 5/16/2019

Job Snapshot

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Job Description

We have a Passion for Life.

We enable hospitals to perform surgeries, we assist healthcare professionals in treating acute health conditions and we ensure safe care for patients during recovery. Our innovative, products and services contribute to saving lives across the world every day.

A career at Getinge Group offers a dynamic, international environment with a market leading company where you can learn, grow and thrive whilst passionately contributing to sustainable healthcare.

Working for Getinge is much more than a job – we offer a career that matters!


As an Area Service Manager for Getinge, managing our Northern California service area, your primary mission will be to plan, organize, and manage the activities of the service area to ensure that the performance of quality repair service results in customer satisfaction and the achievement of profit plan objectives. 

Primary duties include, but are not limited to:

  • Assist the Regional Service Director in formulating strategies, tactics and action plans to sell organization’s products and services in support of Corporate initiatives. Independently develop and implement strategies to meet/exceed branch goals established for all aspects of Getinge’s Service business.
  • Prepare annual sales objectives for the branch and assist in obtaining individual sales objectives by providing marketing expertise and timely quotations.
  • Prepare expense budgets and effectively control expenditures while completing all branch operations functions.
  • Work individually with Service Technicians to ensure improvement in the quality of workmanship throughout the branch, to ensure that field on-the-job training assistance is being provided, and to ensure effective use of all tools and resources including personal computers.
  • Ensure that all area personnel are trained to comply with all applicable policies and procedures including health and safety codes and procedures as mandated by the Company, customer requirements, and regulatory agencies, and ensure that the equipment calibration schedule is maintained. 
  • Perform first line staffing function which includes recruiting and selecting personnel consistent with published employment procedures and Affirmative Action Plans, evaluating the performance of all area personnel, providing counsel, cooperatively seeking opportunities for training and development, and initiating corrective action, including dismissal, if required.
  • Develop and maintain a business climate that establishes, maintains and expands positive and cooperative working relationships with customers and all Corporate personnel, and encourages employee participation and initiative.
  • Assist sales support/marketing personnel in activities such as sales promotions, training, market research, and in executing special projects. Assist sales personnel through accurate and timely submission of proposals for sales quoted service products. Work closely with Sales Directors to address customer needs and support equipment sales.
  • Resolve problems that may develop to the mutual benefit and satisfaction of the customer and Getinge.  Regularly communicate with Regional Service Director.

Along with diverse daily challenges, we will also provide you with excellent pay, benefits, extensive training, participation in a company vehicle program, credit card and phone.  Make a difference with a company that cares about what you have to contribute and clients that rely heavily on your expertise.

Worldwide, Getinge ranks among the leading providers of disinfectors and sterilizers within the healthcare and life sciences segments.  Since it foundation, more than 100 years ago, Getinge Infection Control has stood for innovation and technological progress in the field of disinfection and sterilization.  The Getinge Infection Control organization is found all over the world, with 29 subsidiaries on six continents and over 230 distributors and partner companies.  Getinge USA, Inc. is Getinge Infection Control’s North American Sales and Service company.

We value diversity.  Getinge USA is an Equal Opportunity /Affirmative Action Employer. M/F/D/V




If you share our Passion for Life and innovative healthcare solutions that improve the everyday life for people all over the world, then please apply if this position is of interest to you.

We look forward to your application and hope you will join us on our journey to become the world’s most desired medtech company.


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