Credit & Collections Specialist - Mahwah, NJ in Mahwah, NJ at Getinge

Date Posted: 8/25/2019

Job Snapshot

  • Employee Type:
  • Location:
    Mahwah, NJ
  • Experience:
    Not Specified
  • Date Posted:

Job Description

Together we can make a difference

At Getinge we are dedicated and passionate about helping our customers save lives and ensure excellent care. We provide innovations for operating rooms, intensive-care units, sterilization departments and for life science companies and institutions. Our portfolio combines well-known product brands such as Maquet, Pulsion, Atrium, Lancer and Datascope – just to name a few.

A career at Getinge will provide career opportunities that both inspire and challenge. Here, you can make a difference every day.

Job Function Summary:

The Credit and Collections Specialist is responsible for customer credit line decisions, order release, and escalated disputed items collected for an assigned portfolio of accounts in accordance with company policies and expectations for minimizing risk. The position recommends and establishes credit limits and handles special credit arrangements in accordance with the company’s credit policy. Contacts internal and external customers regarding escalated account collections and works to resolve issues with disputed items. The position also reviews all credit holds daily to determine release actions.

Job Functions: (Primary “essential” duties and responsibilities)

  • Utilizes discretion in extending credit to customers, including reviewing existing account status to determine whether an order hold should be used. 
  • Analyzes account information and trends. Analyzes D&B reports, customer account trends, financial statements or other information provided to establish a credit line or recommend a credit line in accordance with company policies and approval authority matrix. 
  • Exercises credit line authorization levels up to $200,000 and compiles/prepares documentation for approvals in excess of $200,000.
  • Reviews held orders on a daily basis, resolves issues that initiated the hold and provides notification to the customer and sales if an order is not released. Directs accounts that need priority collection action to Shared Services Center collectors.
  • Resolves customer disputes or issues by working with sales, service, pricing, customer service or other departments as necessary to resolve issue and effect payment.
  • Prepares recommendations for escalating accounts to third party collections.
  • Handles billing of government contracts through WAWF and special billing requirements on construction projects. 
  • Recommends write off requests to be charged to Bad Debt.
  • Prepare sales tax credit requests to tax dept issuance of credits.
  • Work very closely with the credit & collections team to develop processes to streamline or reduce workload.

Required Skills and Abilities:

  • Ability to prioritize tasks in a fast-paced environment.
  • Ability to be flexible and share job duties when needed (Team Oriented).
  • Ability to work flexible hours as needed-extended day, evening order rotation or weekend. (Regular hours 8-5)
  • Intermediate skills in Microsoft Outlook, Word, Excel and Power Point.
  • Must have exemplary oral and written communication skills.
  • Excellent quantitative and analytical skills.
  • Knowledge of financial statements and cash flow analysis, industry/market credit research, liens and bonds
  • Experience in SAP is preferred.

Experience and Education Requirements:

  • Associate’s degree in a related field or an equivalent combination of education and relevant experience.
  • A minimum of 5 years related experience in credit and collections.

Getinge is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, genetic information, national origin, disability, protected veteran status or any other characteristic protected by law.

We look forward to receiving your application. If you share our passion and believe that saving lives is the greatest job in the world, then we look forward to receiving your application. We hope you will join us on our journey to become the world’s most desired medtech company.